Help & FAQs
Frequently asked questions
Ordering, shipping, returns and wholesale accounts.
How do I get wholesale pricing?
Submit a business application with your EIN and store details. Every application is reviewed by hand within 1–2 business days, and once approved you'll see case pricing across the whole catalog when logged in.
Is there a minimum order?
Reach out to our team and we'll walk you through ordering minimums for your account.
How fast do orders ship?
Orders are processed within 2 to 5 business days from our San Diego warehouse, then shipping time depends on your location. You'll get a confirmation email with tracking once the order ships.
Can I pick up from your San Diego warehouse?
Our warehouse is at 1633 Market St, San Diego, CA 92101, open Mon–Fri 9am–5pm. Contact us before your visit so we can have your order ready.
What's your return policy?
Wholesale sales are final. Returns are only considered when an item arrives damaged, defective or incorrect. Report it within 5 business days of delivery with photos and your order number.
Do you offer pallet or mixed-case orders?
Yes. Contact our team with the products and quantities you're looking for and we'll put together a quote.
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