FAQs
Ordering & Payments
How do I place an order?
How do I place an order?
Simply add items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit and debit cards along with secure online payment options supported by Shopify checkout.
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
Orders are processed quickly, so changes or cancellations are not guaranteed. Contact us as soon as possible and we will do our best to help.
Do you offer bulk or wholesale ordering?
Do you offer bulk or wholesale ordering?
Yes, select products are available for bulk purchase. Reach out to our team for wholesale pricing and availability.
Shipping & Delivery
Where do you ship to?
Where do you ship to?
We currently ship within the United States. Shipping availability may vary based on product type and location.
How long does shipping take?
How long does shipping take?
Orders typically ship within 1 to 3 business days. Delivery times depend on your location and selected shipping method.
How much does shipping cost?
How much does shipping cost?
Shipping rates are calculated at checkout based on your order size and destination.
Will I receive tracking information?
Will I receive tracking information?
Yes, once your order ships you will receive a confirmation email with tracking details.
Products & Availability
Are your products authentic?
Are your products authentic?
Yes, all products sold on our site are authentic and sourced from trusted suppliers.
Do you sell imported or international snacks?
Do you sell imported or international snacks?
We carry a selection of imported snacks and beverages that may vary based on availability.
Why do some products go out of stock quickly?
Why do some products go out of stock quickly?
Many items are limited or high demand. We recommend checking back often as inventory is updated regularly.
Do you restock sold out items?
Do you restock sold out items?
Some products are restocked, while others may be seasonal or limited edition.
Returns & Refunds
Do you accept returns?
Do you accept returns?
Due to the nature of food products, we do not accept returns unless an item arrives damaged or incorrect.
What if my order arrives damaged?
What if my order arrives damaged?
If your order arrives damaged, contact us with photos and your order number so we can resolve the issue.
What if I receive the wrong item?
What if I receive the wrong item?
We will make it right. Reach out to our support team and we will assist promptly.
Accounts & Support
Do I need an account to place an order?
Do I need an account to place an order?
No, you can check out as a guest. Creating an account allows you to track orders and check out faster in the future.
How can I contact customer support?
How can I contact customer support?
You can reach us through our contact page. Our team responds as quickly as possible during business hours.
Do you offer promotions or discounts?
Do you offer promotions or discounts?
Occasional promotions are available. Sign up for emails or check the site for current offers.